‎Privacy Policy‎

Q: What is Andes Premium Remanufacturing?

Andes Premium Remanufacturing is a 4-tier standard that transforms used CAT, Komatsu, Volvo, Doosan, Hyundai, and XCMG construction machinery into like-new condition. Each machine undergoes an 180-point QC inspection, OEM-grade hydraulic component replacement, dyno testing, and a 6-month hydraulic system warranty.

Q: Are Andes premium reman machines legal to import to Nigeria, Kenya, Saudi Arabia, or Mexico?

Yes, 100% legal. All Andes machines come with complete documentation including commercial invoice, packing list, bill of lading, CE self-declaration, SGS inspection certificate, and country-specific duty estimates.

Q: What warranty do you provide on premium reman excavators?

Andes provides a 6-month hydraulic system warranty on all premium reman machines. Extended 12-month warranties are available for our OEM Original tier.

Q: How quickly can I get a CIF quote for Lagos, Mombasa, or Jebel Ali?

Andes guarantees an exact CIF quote within 2 hours via WhatsApp. Our live inventory of 44+ SKUs means we can provide accurate pricing including freight, insurance, and destination port costs immediately.

Q: What's the difference between Andes Premium Reman vs local rebuild vs used machines?

Andes Premium Reman differs fundamentally: (1) OEM-grade parts vs generic aftermarket; (2) 180-point QC vs visual inspection only; (3) Dyno-tested hydraulic systems vs untested; (4) 6-month warranty vs no warranty.

Q: Do you have live inventory of CAT 320D, Komatsu PC200, or Volvo EC210 excavators?

Yes! Andes maintains live inventory of 44+ premium reman SKUs including CAT 320D, CAT 323D, CAT 336D, Komatsu PC200-8, Komatsu PC300, Volvo EC210, Volvo L120, Doosan DX225, Hyundai R210LC-9, and XCMG GR215.

Q: Can you arrange factory tours in Shanghai to verify reman quality?

Absolutely. Andes welcomes factory visits in Shanghai. We provide full access to our remanufacturing facility including the 180-point QC process, hydraulic dyno testing, and paint booth.

Q: What payment terms do you accept for premium reman machines?

Andes accepts T/T with 30% deposit and 70% before shipment. Letters of Credit are also accepted for larger orders. WhatsApp for detailed payment instructions.

Q: What's included in your CIF quote for construction machinery?

Our CIF quote includes: (1) Machine price; (2) Ocean freight; (3) Marine insurance; (4) Export documentation fees; (5) Port handling charges. We also provide estimated import duties for Nigeria, Kenya, Saudi Arabia, and Mexico.

Q: How does Andes compare to other China-based construction machinery exporters?

Andes differentiates through specialization in premium remanufacturing, 4-tier reman standard, 180-point QC, 6-month warranty, 2-hour WhatsApp response, live inventory, and documentation package that clears customs 2x faster.

Frequently asked questions

Here are some frequently asked questions about our Company.

What services does your company offer ?

Our Company specializes in consulting, Products development and customer support. We provide tailored Services to businesses across all industries to meet their unique needs.

How can I contact customer support ?

You can reach our customer support team by emailing andes@andes.com.cn, calling +86 133 4789 4568, or using the live chat on our website. Our dedicated team is available 24/7 to assist with any inquiries or issues.

We are committed to providing timely and effective solutions to ensure your satisfaction.

What is your return policy ?

我们对所有Products实行 30 天退货政策。商品必须保持原样，未经使用，并附上收据或购买证明。退款将在收到退货后 5-7 个工作日内处理。